Ensure your computer is turned on completely when you hit your power button. If the computer is on, turn it off before starting the process. You might have witnessed that your laptop works, the caps lock works, the HDD is in working condition, and the sound works too, but only the screen is black. To recover more than 100MB, you may need to purchase the premium version. Furthermore, don’t forget to ground yourself before touching the components in the PC case. Before we share with you the best way to factory reset a Dell Laptop, there are a few things you must do to ensure that the whole process will go as planned. If you press the key after the Windows logo appears you will not see the Advanced Boot Options. Test your monitor. There can be various hardware or software related errors that cause this problem. This site uses Akismet to reduce spam. How to Fix Your PC Turns On but No Display. There are several components of the laptop that can be a cause of the laptop black screen with cursor and other display problems. Begin by Backing up all the important files and data on your computer to prevent losing the files. Press and hold the power button on your device for 10 seconds to turn it off, then unplug your adapter. It comes with one of the highest data recovery rates in the business, allowing users to easily recover the data on the device regardless of the reason for data loss. Once the restore is complete, click on "Finish" and then restart the computer. How to use Instagram Hashtags for Business Growth? Copyright Â© 2020 Wondershare. Unplug the monitor cable that attaches the monitor to the PC and then plug it back. Tip An indication of the operating system not loading properly and being at fault is if you can see the mouse cursor on the screen and nothing else. In this article, we are going to be looking at the best way to reset a Dell Laptop. On the contrary, if you see no image on the second monitor too then most probably your laptop is defective. The issue also occurs when there is file compression enabled on all files. One of the best tools for this task is Recoverit Data Recovery. We hope that the simple procedure above will help you reset the Dell computer easily, quickly, and with minimal problems. It recovers lost or deleted files including photos, audio, music, emails, and up to 1000 other types of data. Power off your computer while in a power saving mode by holding the power button down for 3 to 5 seconds. After the power is completely off, turn on your PC and test to see if it will boot normally. All rights reserved. How do you fix a computer that has a black screen with a cursor? Required fields are marked *. By the way, you can also use Recoverit to recover lost data from a factory-resetting Acer computer. Even with all the precautions, you take before resetting a Dell laptop to factory settings; it is still very likely that you could lose some of the data on the device. It causes issues in the booting of the operating system. Now if you see an image on the second monitor, there is an issue with your Laptop LCD. If the laptop fan is spinning and still there is no display, then the issue is with the laptop memory. Method 1. It is important to note that a factory reset will cause data loss and a backup will at least limit the amount of data you lose. This is why it is important to ensure that you back up all the data on our Dell laptop before you attempt to factory reset the laptop. Why does my laptop turn on but the screen is black? This switches the display to the second monitor. Keep in mind that Recoverit allows users to recover up to 100MB of data on any drive for free. But you can use the "Pause" or "Stop" button to stop the scanning process when you see the missing data. Try another monitor temporarily to be sure the error is not from there. Connect an external monitor, and if there is perfect display on it, then it means that the monitor is disabled, and if the display on the external monitor is not proper, then the issue is with the connections, video chip or the video driver. You can do the following things to solve this issue. Once the scan is complete, you can preview the files by clicking on the file. If this happens, it is necessary to have a data recovery program that will allow you to scan the laptop's hard drive for the missing data and easily recover it. Also, there can be internal damages in the video card. – 14 Tips! Once you are certain you're recovering the file you want, click "Recover" to recover the file. How to Fix Black Screen When Turning on Laptop? Know Here [Infographic], 10 Things Your Boss Expects You Know About Social Networks, Top 15 Secrets About WiFi Only A Handful of People Know, Top 7 Photos that Give the Best Overview of IoT Based Devices. A video card that is unable to make a firm connection results in a black screen or no display. Well if its warranty is expired, then you need not worry. The battery of your computer and BIOS can be having issues. These vertical or horizontal lines on the screen of your PC can be due to various issues. Make sure there are no loose cable connection and also the battery is perfectly locked in the bay. Ensure your laptop is plugged into a power source to prevent it from entering power-saving mode. If your computer starts but the screen is black, you should first make sure your monitor is working properly before you begin more complicated and time-consuming troubleshooting.